Defective
tapes and books may be returned for same title replacement
only for 30 days from date of order. Due to obvious
copyright and duplication issues no cash or credit card
refunds are allowed on video and printed materials.
. Shipping fees, certifications, and memberships are
never refundable.
Returns: All returns must have a Returned
Merchandise Authorization (RMA). To obtain an RMA, contact
WJKDF and ask for an RMA number. The RMA number must
be on the outside of the box. Any item received without
an RMA will be returned to the sender unopened. New,
unused items must be returned in their original packaging
unless otherwise authorized Although we take every precaution
that you receive orders in a speedy manor, we cannot
guarantee shipments outside of the U.S. due to various
country customs and mail system difficulties. |